Terms and Conditions

Terms and Conditions

Terms and Conditions

for Kooty Website

Please read these Terms and Conditions carefully before using the Kooty website or making any purchase through it. Your access to or use of any of its services constitutes explicit and final acceptance of all the clauses set forth below.


1. Definitions

For the purposes of these Terms and Conditions, the following words shall have the meanings set forth below, unless the context otherwise requires:

  • Website: Refers to the Kooty website and all its pages and services.

  • Kooty / We: Refers to the management of the Kooty website and its owner.

  • User / Customer: Any person who browses, registers, or purchases from the website.

  • Products: All goods offered for sale on the Kooty website.


2. Acceptance and Commitment

By using this website, you acknowledge and agree to:

  • Full compliance with all stated terms and conditions.

  • Compliance with all applicable laws and regulations in the Republic of Iraq.

  • Assume full responsibility for any use made through your account.

If you do not agree to any clause of these terms, you must immediately stop using the website.


3. Eligibility to Use the Website

  • The user must have reached the legal age allowed to make purchases.

  • Kooty reserves the right to refuse service or cancel any order if incorrect information or unlawful use is found.


4. Account Creation

  • Using some website services may require creating an account.

  • You must provide true, accurate, and up-to-date information.

  • The user is responsible for maintaining the confidentiality of their login credentials.

  • Kooty is not responsible for any unauthorized use of the account.


5. Products and Their Description

  • Kooty strives to display accurate information about products, including images and descriptions.

  • The images displayed are for illustrative purposes only, and slight variations in colors or details may occur depending on lighting or screen.

  • Some products (such as Blind Box) are sold as random items, and specific content within the packaging cannot be guaranteed.


6. Prices

  • All prices displayed are in Iraqi Dinars unless otherwise stated.

  • Prices are subject to change at any time without prior notice.

  • The applicable price is the price shown at the time of placing the order.

  • In the event of a clear pricing error, Kooty reserves the right to cancel the order and refund the amount paid.


7. Payment

  • Payment is made through the available payment methods on the website.

  • The payment process must be completed in full for the order to be confirmed.

  • Kooty is not responsible for any technical failures or delays caused by payment service providers.


8. Order Confirmation

  • After payment is completed, an order confirmation notification will be sent.

  • An order is not considered confirmed until payment is successfully completed.

  • Kooty reserves the right to refuse or cancel any order if fraud or violation of terms is suspected.


9. Shipping and Delivery

  • Orders are delivered to the address specified by the customer during the order.

  • Delivery time is estimated and may vary depending on geographic location or circumstances beyond control.

  • Kooty is not responsible for any delays or damage caused by shipping companies.


10. Exchange and Return

  • All exchange or return operations are subject to the exchange and return policy approved on the website.

  • Some products are not covered by the return policy, such as:

    • Blind Box

    • Opened or used products

  • The customer is responsible for verifying product details before purchase.


11. Intellectual Property

  • All content on the website, including:

    • Texts

    • Images

    • Logos

    • Designs

    • Trademarks
      are the exclusive property of Kooty or its licensors.

  • Copying or reusing any content without prior written permission is prohibited.


12. Prohibited Use

The user is prohibited from:

  • Using the website for any illegal purpose.

  • Attempting to hack or disable the website.

  • Manipulating prices or orders.

  • Publishing or sending any harmful or offensive content.


13. Limitation of Liability

  • Website usage is at the user's own risk.

  • Kooty is not responsible for any direct or indirect damages resulting from:

    • Misuse of products

    • Technical malfunctions

    • Shipping delays


14. Disclaimer

  • The website and products are provided "as is" without any express or implied warranties.

  • Kooty does not guarantee that the website will be error-free or constantly available.


15. Amendments

  • Kooty reserves the right to amend these Terms and Conditions at any time.

  • Amendments will be posted on this page, and continued use of the website constitutes implicit acceptance of them.


16. Termination of Service

Kooty has the right to:

  • Suspend or terminate the account of any user who violates these terms.

  • Terminate the service without prior notice when necessary.


17. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws applicable in the Republic of Iraq.


18. Contact

For inquiries or support, you can contact us via the Contact Us page on the website.

Kooty Management